By Greg Fuller Posted at June 25, 1999 - 6:00 AM GMTOver time, the Nielsen system of determining who's watching what on TV
has become one of the most important aspects of the television business.
Nielsens play a part in determining what companies advertise on certain
shows, what shows should air in each timeslot, what shows are going to be
kept on the air for a long time, and what shows are about to die.
It was Star Trek's low Nielsen ratings that led NBC to nearly cancel the
series after one season and eventually cut the show's run at three years. By
the same token, it was TNG's outstanding Nielsens that persuaded Paramount to
give DS9 and Voyager the green light.
Despite Nielsen's influence in Hollywood, it definitely isn't a system
that is easy to understand. Hopefully, this can serve as a little help in
understanding the complex system.
This article will cover the most commonly seen ratings in the press and
on the Internet: Homes, demographics, the share for each, and the overnights,
which include homes and demographics, but with a smaller sample.
In the most broad of terms, the Nielsen ratings are percentages without
a "%" sign. A 13.3 homes rating means that 13.3% of the homes in America
watched that show. A 3.4 men 25-34 rating means that 3.4% of the men aged
25-34 were tuned in. Remember that and this article itself may become less
confusing.
The United States has roughly 99.4 million homes with televisions in
them and about 230 million people living in those homes. The most common
measurement that you'll see in the press and on the Internet uses homes
rather than people. Each ratings point represents 1% of the television homes
in America or 994,000 people.
Say, for instance, an episode of Voyager gets a 4.0 rating; that means
3,976,000 homes were tuned into that show. It also means that 4.0% of the
homes in America with televisions were watching Voyager that week. If Voyager
had a very good week and earned a 4.5, that would mean 4,473,000 homes or
4.5% of American homes were watching that particular episode.
If you hear "The Super Bowl earned a 65.5 rating," you can assume that
the speaker is referring to the homes rating. Homes is essentially the
default type of rating used by the press and Internet sites.
While homes deals with the 99.4 million TV homes in America, demographic
ratings deal with the 230 million people in America. The entire population is
broken into groups (usually by age and sex in reference to the Nielsens) and
then referred to in a way similar to the way homes are. A 4.5 men 25-34
rating means that 4.5% of the nation's population of men aged 25-34 was tuned
in.
Slightly more complicated is the calculation of the share. A television
show's share is the percentage of televisions *on* that were tuned into a
particular show. For instance, there are 99.4 million homes, but maybe only
60 million have their TVs turned on at 9pm on Wednesday when Voyager airs.
That means that while the show's rating could be a 4.0, its share would be 7.
Although only 4.0% of the total television homes in America (3,976,000 homes)
were watching Voyager, that represented 7% (6.6% to be exact) of the
television homes that had their TVs turned on.
Share is calculated in the same way for demographic numbers -- if 5
million women 18-49 watched a show, the standard rating would be a percentage
of *all* the women aged 18-49 that 5 million women represent. The share, on
the other hand, would be the percentage 5 million women represent out of all
women 18-49 who were watching TV at the time.
Share is only calculated for network shows that air nearly
simultaneously across the nation. It's not calculated for syndicated shows.
Syndicated shows don't air on a network like UPN, the WB, Fox, NBC, CBS, and
ABC, they're sold directly to individual stations and air at different times
across the nation. TNG and DS9 were syndicated shows, Voyager is a network
show.
So how is this important for Star Trek?
All of the ratings discussed so far have been from the complete tally of
Nielsen's entire sample nationwide (everyone in the country that has a
Nielsen meter). Another kind of rating, and the final kind that you'll see
commonly discussed about Voyager on the Internet is the overnight rating. The
overnights are very similar to the kinds of ratings discussed earlier, but
are taken from a much smaller sample than the usual national ratings.
Overnight ratings are determined from 46 of the largest television markets in
America (a market being a city and the surrounding areas) as opposed to the
entire nation. Overnights are released faster (now about 14 hours after an
episode airs in the case of Voyager) and are typically higher than the
national rating, the rating that includes the entire nation. Overnights, in
the end, aren't as significant as the national ratings, but serve as an early
indicator of how a show will perform in the end and show how an episode
performed in just the larger cities (a significant measure for UPN and
Voyager because UPN is shown in most large cities, but not in some of the
less populated areas). Share, the demographic numbers, and homes are all
calculated in the overnights.
A question that many have asked is "How does Nielsen calculate all of
this stuff?" The answer certainly doesn't inspire too much confidence in the
ratings themselves. Of the 99.4 million homes in the US, 5,000 are monitored
by Nielsen every week of the month. These are all monitored with a small box
on the television that automatically tells Nielsen who is watching the TV and
what show they're watching. During four months of the year, November,
February, May, and July, over 100,000 diaries are also sent out to people to
fill out with their viewing habits for a week. That amounts to less than .1%
of the population, even during the four sweeps months. And yes, Nielsen has
come under fire by consumer groups and the networks themselves, but it still
remains extremely influential despite its shortcomings in the sample size and
calculation. Because there's typically more data for November, February, May,
and July (the sweeps months), they have come to be far more important to
advertisers (and therefore the networks as well). You'll see more
high-powered specials and episodes during the four sweeps months than you
will at any other time.
Bare in mind, the information above only scratches the surface of the
Nielsen system. They compute over 4,000 gigabytes of data every day for
studios and networks, it's certainly not something that can easily be broken
into one short article. As a general rule, however, the homes percentage will
be the most important to you, with share and the demographic percentages just
down on the list.
Nielsen itself doesn't cancel shows, nor does it have any direct say
over what happens in Hollywood. Nielsen essentially functions as a gauge of
how popular any given show is -- a gauge that networks and studios pay very
close attention to. Some have asked "Why does it matter if Voyager gets low
ratings?" It matters because if Nielsen, even with its flaws, says people
aren't watching, the show runs the risk of getting canceled. What's worse, if
Trek's ratings as a whole stay too low too long, the franchise could be
forced into a television hiatus. In the coming weeks, I'll follow this up
with an analysis of Trek's ratings successes and failures over the last 12
years since TNG debuted in 1987 -- that article will include Trek-specific
applications of the ratings tools in this article. Greg Fuller is the webmaster of the Star Trek Nielsen Ratings Information Database, the most in-depth and up-to-date Trek Nielsen ratings source on the internet.
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